tkluck Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the tkluck platform and all its services. The tkluck.cam website is operated by the tkluck authority ("we", "us" or "platform").

When you create an account on tkluck, use any service, or access the platform, you acknowledge that you have read, understood, and agreed to comply with these terms. If you do not agree with any part of these terms, please refrain from using our platform.

These terms are written in Bengali and apply to players in Bangladesh. In the event of any dispute, the Bengali version of these terms will be considered final.

2. Eligibility and Age Requirements

To use the tkluck platform, you must meet the following conditions:

• You must be at least 21 years of age. This platform is for users aged 21 and above only.
• You are creating an account in your own name as an individual, and not on behalf of any organisation or third party.
• All information you provide is truthful, accurate and complete.
• You have not previously had an account on tkluck closed due to fraudulent activity.
• You are using this platform voluntarily and of your own free will.

Age Verification

tkluck authority reserves the right to verify a user's age at any time. A national identity card or other government-issued document may be requested as proof of age. An account may be restricted and withdrawals may be held until age verification is complete.

3. Account Registration and Management

Single Account Policy

Each individual may create only one account. Creating multiple accounts is strictly prohibited and will be considered fraudulent activity. If multiple accounts are detected, all accounts will be closed and balances will be forfeited.

Account Security

You are solely responsible for maintaining the security of your account. Please keep the following in mind:

• Never share your password with anyone.
• Always log out properly after using a public computer or network.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Use a strong password and change it regularly.

Updating Your Information

If any of your personal details change (such as your mobile number or email address), please update your account as soon as possible. tkluck will not be responsible for any issues with withdrawals or communication arising from outdated or incorrect information.

4. Deposit and Withdrawal Policy

Deposit Terms

The following rules apply to deposits on tkluck:

• Minimum deposit amount: ৳300 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits must be made only from a payment account registered in the account holder's own name.
• Using a third-party payment account to make deposits is strictly prohibited.

Withdrawal Terms

The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: typically 5 to 30 minutes.
• Withdrawals can only be made using the same method used for the deposit.
• Identity verification (KYC) may be required before a withdrawal is processed.
• Any funds associated with a bonus must meet the wagering requirements before withdrawal.

Transaction Rejection

tkluck authority reserves the right to reject or hold any transaction for any of the following reasons: inconsistencies in information, suspicious activity, technical issues, or suspected violation of terms.

5. Bonuses and Promotional Offers

Welcome Bonus

tkluck offers new members a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳22,000 → ৳10,000 bonus → total balance ৳32,000.

Wagering Requirement

The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager 10 times the bonus amount before you can withdraw it. Example: if you receive a ৳1,000 bonus, you must complete ৳10,000 in bets before withdrawal.

General Bonus Terms

• Each bonus offer has its own specific terms, which are stated in the offer description.
• A bonus offer can be claimed only once per account.
• Bonuses are non-transferable and cannot be exchanged for cash.
• Multiple bonuses cannot be active at the same time, unless the offer terms state otherwise.
• tkluck authority reserves the right to modify, suspend or cancel any bonus offer.

6. Betting and Gaming Rules

General Gaming Policy

The following rules apply during all bets and game sessions on tkluck:

• Once a bet is confirmed, it cannot be cancelled or changed.
• If any game or bet is disrupted due to a technical error, the decision of tkluck authority will be considered final.
• If you have any doubt or complaint regarding a game result, you must notify the support team within 24 hours.
• Bets will not be accepted if there is insufficient balance in the account.

Special Sports Betting Terms

Additional rules apply to betting on any sports event, including cricket. If a match is cancelled, abandoned or postponed, the relevant bets will be settled in accordance with standard rules. Odds may change in live betting, and the odds at the time a bet is confirmed will be considered final.

Casino and Slot Games

All casino games and slot games are operated using Random Number Generator (RNG) technology. Each game result is completely independent and does not depend on previous results.

7. Prohibited Activities

The following activities are strictly prohibited on the tkluck platform:

• Creating multiple accounts or operating an account under a concealed identity.
• Placing artificial bets for the purpose of abusing bonuses (including "arbitrage betting").
• Any form of hacking or tampering with the platform's software, algorithms or RNG system.
• Using automated bots or scripts to place bets or play games.
• Using the platform for money laundering or any illegal financial activity.
• Conducting transactions using a third-party payment account.
• Attempting to defraud, harass or harm other users.
• Intentionally exploiting any technical error or loophole in the platform.

8. Account Suspension and Closure

Suspension or Closure by tkluck

tkluck authority reserves the right to suspend or permanently close an account without prior notice in any of the following circumstances:

• Violation of any part of the terms and conditions.
• Evidence of fraudulent activity or suspicious use.
• Failure to complete age or identity verification.
• Operating multiple accounts.
• Suspicion of money laundering or illegal activity.

Closure by the User

You may close your account at any time. Please withdraw all funds before closing your account. Any pending bonuses or rewards in a closed account will be considered void. Account closure requests can be made through live chat.

Balance During Suspension

If an account is suspended, the balance may be frozen until the investigation process is complete. The balance will be returned or forfeited based on the outcome of the investigation.

9. Commitment to Responsible Gaming

tkluck places the highest importance on responsible gaming. We want all our players to play in an entertaining and controlled manner.

Self-Control Tools

• Deposit Limits: Set daily, weekly or monthly deposit limits.
• Take a Break: Temporarily suspend your account for a set period.
• Self-Exclusion: Use the self-exclusion feature for a long-term break.

For more details about these tools, visit our Responsible Gaming page. If you are experiencing any gambling-related issues, please contact our 24/7 live chat.

10. Privacy and Data Protection

tkluck gives the highest priority to protecting users' personal information. Our platform uses SSL encryption to keep your information and transactions secure.

Data Collection and Use

The information we collect is used only for the following purposes:

• Account management and identity verification.
• Transaction processing and fraud prevention.
• Providing customer support.
• Meeting legal and regulatory obligations.

We never sell your personal information to third parties. To learn about our complete data protection policy, visit the Privacy Policy page.

11. Limitation of Liability

tkluck provides its platform on an "as is" basis. tkluck will not be held liable in the following circumstances:

• Loss caused by unintentional disclosure of a user's account information.
• Interruption of a game or bet due to loss of internet connection.
• Interruptions caused by technical errors or third-party software issues.
• Data leaks resulting from a user's own negligence.
• Any circumstances beyond the user's control.

tkluck's maximum liability shall under no circumstances exceed the actual balance available in the relevant user's account.

12. Right to Modify Terms

tkluck reserves the right to partially or fully modify these terms and conditions at any time. In the case of significant changes, users will be notified in advance as far as possible.

Continuing to use the platform after updated terms have been published will be considered as your acceptance of the new terms. It is therefore recommended that you visit this page regularly to stay informed of the latest terms and conditions.

13. Contact and Dispute Resolution

Ways to Contact Us

If you have any questions or complaints about these terms, please contact us:

• Live Chat: Instant support in Bengali, 24/7.
• Email: [email protected]

Dispute Resolution Process

If a dispute arises, please contact our support team first. We will review the matter within 48 hours and get back to you. An effort will be made to resolve the dispute on the basis of mutual agreement between both parties.

Any final decision by tkluck will be made on the basis of fairness and shall be considered binding on both parties.